Consumer Affairs

North University Drive Location

1 North University Drive, Plantation, FL, 33324

8 Miles—Get Directions

(954) 765-1700

Contact Hours: Mon - Fri, 8:30 AM - 5:00 PM

Website

 http://browardcountyfl.qscend.com/311/

Description: Provides licenses and permits for several industries in Broward County. The Consumer Protection Board hears complaints of alleged unfair or deceptive trade practices.

Description: Provides licenses and permits for several industries in Broward County. The Consumer Protection Board hears complaints of alleged unfair or deceptive trade practices.

Collection Agency Complaints Hotline

Not a Physical Location

Fort Lauderdale, FL, 33331

9 Miles—Get Directions

(888) 752-3028

Website

 https://careconnectusa.org/debt-collection-complaints/

Description: Assist debtors in filing a complaint against collection agencies who call early in the morning and late at night, call debtors' place of employment, use profanity, or make threats.

Description: Assist debtors in filing a complaint against collection agencies who call early in the morning and late at night, call debtors' place of employment, use profanity, or make threats.

Consumer Financial Education

West Sunrise Boulevard Location

5701 West Sunrise Boulevard, Fort Lauderdale, FL, 33313

9 Miles—Get Directions

(800) 998-7276

Contact Hours: Mon - Fri, 8:00 AM - 6:00 PM

Website

 http://www.consolidatedcredit.org

Description: Prepares borrowers to become financially independent and aware by educating them about fiscal responsibility and other financial matters.

Description: Prepares borrowers to become financially independent and aware by educating them about fiscal responsibility and other financial matters.

First Time Homebuyer Program

West Sunrise Boulevard Location

5701 West Sunrise Boulevard, Fort Lauderdale, FL, 33313

9 Miles—Get Directions

(800) 435-2261

Contact Hours: Mon - Fri, 8:00 AM - 6:00 PM

Website

 http://www.consolidatedcredit.org

Description: Assists first-time homebuyers get prepared to qualify for a mortgage and to buy a home utilizing all available down payment assistance.

Description: Assists first-time homebuyers get prepared to qualify for a mortgage and to buy a home utilizing all available down payment assistance.

Consumer Complaints

Not a Physical Location

Not a Physical Location, Fort Lauderdale, FL, 33331

9 Miles—Get Directions

(855) 411-2372

Contact Hours: Mon - Fri, 8:00 AM - 8:00 PM

Website

 http://www.consumerfinance.gov/complaint

Description: Offers a website where consumers can submit a complaint about an issue with a company about a consumer financial product or service, including credit reports and money transfers.

Description: Offers a website where consumers can submit a complaint about an issue with a company about a consumer financial product or service, including credit reports and money transfers.

Appeal

Not a Physical Location

Not a Physical Location, Fort Lauderdale, FL, 33331

9 Miles—Get Directions

(800) 621-3362

Website

 http://www.disasterassistance.gov/get-assistance/forms-of-assistance/4464

Description: Provides the opportunity to appeal any decision by FEMA such as initial eligibility decision, the amount or type of assistance provided, late applications, requests to return money, or a denial of Continued Temporary Housing Assistance.

Description: Provides the opportunity to appeal any decision by FEMA such as initial eligibility decision, the amount or type of assistance provided, late applications, requests to return money, or a denial of Continued Temporary Housing Assistance.

Consumer Complaints

Not a Physical Location

Not a Physical Location, Fort Lauderdale, FL, 33351

6 Miles—Get Directions

Website

 http://www.ic3.gov

Description: Provides a convenient and easy-to-use reporting mechanism that alerts authorities of suspected criminal or civil violations.

Description: Provides a convenient and easy-to-use reporting mechanism that alerts authorities of suspected criminal or civil violations.

Long-Term Care Ombudsman - Complaint Investigation

West McNab Road Location

8333 West McNab Road, Suite 231, Tamarac, FL, 33321

6 Miles—Get Directions

(954) 597-2266

Contact Hours: Mon - Fri, 8:00 AM - 5:00 PM

Website

 http://ombudsman.elderaffairs.org

Description: Provides a volunteer who helps to improve the lives of people who live in long-term care settings like nursing homes, assisted living facilities and adult family care homes.

Description: Provides a volunteer who helps to improve the lives of people who live in long-term care settings like nursing homes, assisted living facilities and adult family care homes.

Mediation Program

Northwest 21st Avenue Location

5101 Northwest 21st Avenue, Suite 450, Fort Lauderdale, FL, 33309

12 Miles—Get Directions

(954) 714-9477

Contact Hours: Mon - Fri, 8:30 AM - 5:00 PM

Website

 http://www.bcma.com

Description: Investigates patients' complaints about doctors' services and attempts to resolve the problem through mediation.

Description: Investigates patients' complaints about doctors' services and attempts to resolve the problem through mediation.

Advocacy for Managed Care

Northwest 21st Avenue Location

5101 Northwest 21st Avenue, Suite 450, Fort Lauderdale, FL, 33309

12 Miles—Get Directions

(954) 714-9477

Contact Hours: Mon - Fri, 8:30 AM - 5:00 PM

Website

 http://www.bcma.com/links

Description: Provides advocacy to patients with complaints about HMO services, insurance, physicians or other healthcare providers.

Description: Provides advocacy to patients with complaints about HMO services, insurance, physicians or other healthcare providers.