Consumer Affairs

North University Drive Location

1 North University Drive, Plantation, FL, 33324

8 Miles—Get Directions

(954) 765-1700

Contact Hours: Mon - Fri, 8:30 AM - 5:00 PM

Website

 http://browardcountyfl.qscend.com/311/

Description: Provides licenses and permits for several industries in Broward County. The Consumer Protection Board hears complaints of alleged unfair or deceptive trade practices.

Description: Provides licenses and permits for several industries in Broward County. The Consumer Protection Board hears complaints of alleged unfair or deceptive trade practices.

Collection Agency Complaints Hotline

Not a Physical Location

Fort Lauderdale, FL, 33331

9 Miles—Get Directions

(888) 752-3028

Website

 https://careconnectusa.org/debt-collection-complaints/

Description: Assist debtors in filing a complaint against collection agencies who call early in the morning and late at night, call debtors' place of employment, use profanity, or make threats.

Description: Assist debtors in filing a complaint against collection agencies who call early in the morning and late at night, call debtors' place of employment, use profanity, or make threats.

Consumer Financial Education

West Sunrise Boulevard Location

5701 West Sunrise Boulevard, Fort Lauderdale, FL, 33313

9 Miles—Get Directions

(800) 998-7276

Contact Hours: Mon - Fri, 8:00 AM - 6:00 PM

Website

 http://www.consolidatedcredit.org

Description: Prepares borrowers to become financially independent and aware by educating them about fiscal responsibility and other financial matters.

Description: Prepares borrowers to become financially independent and aware by educating them about fiscal responsibility and other financial matters.

First Time Homebuyer Program

West Sunrise Boulevard Location

5701 West Sunrise Boulevard, Fort Lauderdale, FL, 33313

9 Miles—Get Directions

(800) 435-2261

Contact Hours: Mon - Fri, 8:00 AM - 6:00 PM

Website

 http://www.consolidatedcredit.org

Description: Assists first-time homebuyers get prepared to qualify for a mortgage and to buy a home utilizing all available down payment assistance.

Description: Assists first-time homebuyers get prepared to qualify for a mortgage and to buy a home utilizing all available down payment assistance.

Consumer Complaints

Not a Physical Location

Not a Physical Location, Fort Lauderdale, FL, 33331

9 Miles—Get Directions

(855) 411-2372

Contact Hours: Mon - Fri, 8:00 AM - 8:00 PM

Website

 http://www.consumerfinance.gov/complaint

Description: Offers a website where consumers can submit a complaint about an issue with a company about a consumer financial product or service, including credit reports and money transfers.

Description: Offers a website where consumers can submit a complaint about an issue with a company about a consumer financial product or service, including credit reports and money transfers.

Appeal

Not a Physical Location

Not a Physical Location, Fort Lauderdale, FL, 33331

9 Miles—Get Directions

(800) 621-3362

Website

 http://www.disasterassistance.gov/get-assistance/forms-of-assistance/4464

Description: Provides the opportunity to appeal any decision by FEMA such as initial eligibility decision, the amount or type of assistance provided, late applications, requests to return money, or a denial of Continued Temporary Housing Assistance.

Description: Provides the opportunity to appeal any decision by FEMA such as initial eligibility decision, the amount or type of assistance provided, late applications, requests to return money, or a denial of Continued Temporary Housing Assistance.

Consumer Complaints

Not a Physical Location

Not a Physical Location, Fort Lauderdale, FL, 33351

6 Miles—Get Directions

Website

 http://www.ic3.gov

Description: Provides a convenient and easy-to-use reporting mechanism that alerts authorities of suspected criminal or civil violations.

Description: Provides a convenient and easy-to-use reporting mechanism that alerts authorities of suspected criminal or civil violations.

Long-Term Care Ombudsman - Complaint Investigation

West McNab Road Location

8333 West McNab Road, Suite 231, Tamarac, FL, 33321

6 Miles—Get Directions

(954) 597-2266

Contact Hours: Mon - Fri, 8:00 AM - 5:00 PM

Website

 http://ombudsman.elderaffairs.org

Description: Provides a volunteer who helps to improve the lives of people who live in long-term care settings like nursing homes, assisted living facilities and adult family care homes.

Description: Provides a volunteer who helps to improve the lives of people who live in long-term care settings like nursing homes, assisted living facilities and adult family care homes.

Mediation Program

Northwest 21st Avenue Location

5101 Northwest 21st Avenue, Suite 450, Fort Lauderdale, FL, 33309

12 Miles—Get Directions

(954) 714-9477

Contact Hours: Mon - Fri, 8:30 AM - 5:00 PM

Website

 http://www.bcma.com

Description: Investigates patients' complaints about doctors' services and attempts to resolve the problem through mediation.

Description: Investigates patients' complaints about doctors' services and attempts to resolve the problem through mediation.

Advocacy for Managed Care

Northwest 21st Avenue Location

5101 Northwest 21st Avenue, Suite 450, Fort Lauderdale, FL, 33309

12 Miles—Get Directions

(954) 714-9477

Contact Hours: Mon - Fri, 8:30 AM - 5:00 PM

Website

 http://www.bcma.com/links

Description: Provides advocacy to patients with complaints about HMO services, insurance, physicians or other healthcare providers.

Description: Provides advocacy to patients with complaints about HMO services, insurance, physicians or other healthcare providers.

Health Care Complaint Hotline

Not A Physical Location

Not A Physical Location, Fort Lauderdale, FL, 33310

15 Miles—Get Directions

(888) 419-3456

Contact Hours: Mon-Fri, 8am-5pm

Description: Provides consumers with access to complaints filed against doctors, nursing homes, adult living facilities and health maintenance organization as a tool for choosing health care.

Description: Provides consumers with access to complaints filed against doctors, nursing homes, adult living facilities and health maintenance organization as a tool for choosing health care.

Lemon Law Program (Bad Cars)

Not A Physical Location

Not A Physical Location, Fort Lauderdale, FL, 33310

15 Miles—Get Directions

(866) 966-7226

Contact Hours: Mon-Fri, 9am-5pm

Description: Handles complaints based on Florida's Lemon Law.

Description: Handles complaints based on Florida's Lemon Law.

Better Business Bureau

Northwest 77th Court Location

14750 Northwest 77th Court, Suite 317, Miami Lakes, FL, 33016

21 Miles—Get Directions

(305) 827-5363

Contact Hours: Mon - Fri, 8:00 AM - 4:30 PM (in person); Mon, Tues, Thurs, Fri, 9:00 AM - Noon, 1:00 PM - 4:00 PM (by phone); Wed, 9:00 AM - Noon (by phone)

Website

 http://www.bbb.org

Description: Provides services to advance marketplace trust by rating businesses based on their reliability and performance. Publishes customer reviews. Facilitates the resolution of consumer complaints by providing dispute resolution or arbitration.

Description: Provides services to advance marketplace trust by rating businesses based on their reliability and performance. Publishes customer reviews. Facilitates the resolution of consumer complaints by providing dispute resolution or arbitration.

Consumer Complaints

Apalachee Parkway Location

2005 Apalachee Parkway, Tallahassee, FL, 32399

377 Miles—Get Directions

(800) 435-7352

Contact Hours: Mon - Fri, 8:00 AM - 5:00 PM

Website

 http://www.freshfromflorida.com/Contact-Us/File-a-Complaint

Description: Assists with information, protection, and complaints regardless of whether it regulates that industry.

Description: Assists with information, protection, and complaints regardless of whether it regulates that industry.

Web-Based Services

Mahan Drive Location

2727 Mahan Drive, Tallahassee, FL, 32308

379 Miles—Get Directions

(888) 419-3456

Contact Hours: (Administration) Mon-Fri, 9am-5pm

Website

 http://FloridaHealthFinder.gov

Description: Website allows users to locate healthcare facilities (hospitals, nursing homes, home health agencies, etc ) licensed by AHCA. SEE FULL DESCRIPTION FOR DETAILS.

Description: Website allows users to locate healthcare facilities (hospitals, nursing homes, home health agencies, etc ) licensed by AHCA. SEE FULL DESCRIPTION FOR DETAILS.

National Do Not Call Registry

Pennsylvania Avenue NW Location

600 Pennsylvania Avenue NW, Washington, DC, 20580

899 Miles—Get Directions

(888) 382-1222

Website

 http://www.donotcall.gov

Description: Provides a registry for individuals to sign up so they can no longer receive telemarketing calls.

Description: Provides a registry for individuals to sign up so they can no longer receive telemarketing calls.

Report Fraud

Pennsylvania Avenue NW Location

600 Pennsylvania Avenue NW, Washington, DC, 20580

899 Miles—Get Directions

(877) 382-4357

Website

 https://reportfraud.ftc.gov

Description: Collects complaints about companies, business practices, identity theft, and media violence episodes.

Description: Collects complaints about companies, business practices, identity theft, and media violence episodes.

Hill-Burton Consumer Complaints

5600 Fishers Lane Location

5600 Fishers Lane, Rm 10C-16, Dept of Health and Human Serv, Other - State, MD, 20857

910 Miles—Get Directions

(877) 696-6775

Contact Hours: Mon-Fri, 8:30am-5pm

Website

 http://www.hhs.gov

Description: Individuals may file a compliant with the Department of Health and Human Service at the address above if they have reason to believe that they have been unfairly denied Hill-Burton Free care at a facility or hospital.

Description: Individuals may file a compliant with the Department of Health and Human Service at the address above if they have reason to believe that they have been unfairly denied Hill-Burton Free care at a facility or hospital.